Report Overview

The global retail clinics market was pegged at US$ 3.8 billion in 2020 and is expected to witness a CAGR of 15.6% during the forecast period.

Market Fundamentals

Retail clinics are walk-in clinics located inside retail stores, supermarkets, and pharmacies that treat uncomplicated minor illnesses and provide preventative health care services. They are also called as retail-based clinics/convenient care clinics/nurse-in-a-box. Patients can visit retail clinics without appointment, and hence, they are suitable for patients needing immediate attendance or those who do not wish to go through the hassles of making an appointment with their primary care physician.

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Market Dynamics

Retail clinics are also known as urgent care clinics and are viewed as alternative healthcare facilities delivering qualified healthcare services to patients, often for conditions that require urgent address yet not falling in emergency care category. Retail clinics as against emergency care settings do not have observation settings, and are standalone facilities. Convenience is the chief factor that is increasing the popularity of retail clinics in global setting. Retail clinics are often located in east to access areas such as community areas, malls, shopping centers etc.; and are ideal for addressing acutely emerging healthcare issues that are simple to diagnose and treat. 

The global retail clinics market is mainly driven by the rising prevalence of chronic diseases and advantages of retail clinics such as cost effectiveness, easy accessibility, and availability of instant appointment. However, the strong and widespread presence of traditional healthcare service providers is likely to restrain the market growth to a certain extent. 

Market Ecosystem

The global retail clinics market has been analyzed from four perspectives: operator, location, application, and region. 

Retail Clinics Market by Operator

Based on operator, the retail clinics market has been segmented into pharmacies/big box retailers, hospital operated and private owners. The pharmacies/big box retailers segment dominated the market with the largest share in 2020. The growth of the segment can be attributed to the large presence of prominent big box retailers such as CVS, Walgreens, and Walmart at various locations, which are also involved in local health care.

Retail Clinics Market by Location

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Based on location, the retail clinics market has been segmented into retail stores, drug store chains, and standalone drugstores. The drugstore chains segment dominated the market with the largest share in 2020. The growth of the segment can be attributed to the presence of large, sustainable pharmacy chains and their collaborative initiative for providing health services.

Retail Clinics Market by Application

Based on distribution channel, the retail clinics market has been segmented into vaccination, point-of-care, clinical chemistry & immunoassay, and other applications. Point-Of-Care segment dominated the market with the largest share in 2020, owing to its cost effectiveness and time-saving alternatives to hospital emergency departments (EDs) for non-emergency care. 

Retail Clinics Market by Region

Based on region, the global retail clinics market has been segmented into North America, Europe, Asia Pacific, and the Rest of the World (ROW). North America dominated the retail clinics market, followed by Asia Pacific. The large share of North America in the global market can largely be attributed to the growing number of retail clinics and favorable reimbursement policies. In 2006, there were around 351 retail clinics in U.S., which increased to 2800 retail clinics by 2017.

Competitive Landscape

Some of the prominent players operating in the retail clinics market are 

• CVS Health
• The Kroger Co
• Rite Aid Corporation
• Aurora Health Care
• Bellin Health Systems
• NextCare Holdings, Inc
• Walgreens Boots Alliance, Inc
• Lindora, LLC
• Among others

Strategic Developments

• In September 2020, Walmart partnered with the primary care player Oak Street Health to bring its clinics to three Walmart supercenters in the Dallas-Fort Worth area as to grow its retail clinic offerings.
• In October 2019, Walgreens and Novant Health announced a retail health clinical collaboration and services agreement, as well as a retail pharmacy-focused transaction. Walgreens would acquire nine of Novant Health’s retail pharmacies, while Novant Health would open new retail health care clinics at Walgreens stores in the Winston-Salem, Charlotte, and Brunswick County, North Carolina, areas.
• In April 2019, Walgreens entered into partnership with clinic operator VillageMD, planned to open five in-store primary care “Village Medical at Walgreens” clinics by the end of the year. The 2,500-square-foot clinics are meant to serve adult patients of all ages and will provide comprehensive primary care services that are integrated with Walgreens pharmacy operations.

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